After-sales service
The company has an after-sales service department and operates a 24-hour hotline to promptly address customer inquiries and provide technical support. For on-site service, our technicians will arrive at the customer’s location within 36 hours.
Company technicians arrive on-site with the equipment to perform installation and commissioning, and provide technical training to users to enhance their troubleshooting capabilities. To ensure the equipment’s reliable operation, the company maintains a fully stocked inventory of spare parts, enabling timely repairs and replacements for customers.
During the warranty period, all service fees are waived (including parts replacement and repairs), except for damage caused by human error; after the warranty expires, equipment repair and maintenance will be charged at cost only. Furthermore, regardless of how the right to use the equipment is transferred, the company commits to providing lifetime service.
Equipment Maintenance and Upkeep
To ensure the equipment operates normally, the company maintains a comprehensive inventory of spare parts, enabling users to carry out timely repairs and replacements.
Service Method
We offer tailored technical training courses to meet the diverse needs of our customers.
Pre-sales Service
Assist customers with product selection, capacity planning, and factory layout.
Lifetime maintenance
The company commits to providing lifetime service.
Personnel Training
We provide on-site training services for customers, covering product operation, maintenance, and routine upkeep.
24-hour service
24-hour hotline service model, with rapid on-site support within 36 hours.
R & D, production, sales and service
State-level high-tech enterprise
A thousand miles wide, reaching all corners of the world.
Contact Information
Address: Lebao Industrial Park, Fengxin Road, Guangming District, Shenzhen
Phone: 86-755-27619011 27618959
WeChat Official Account
TikTok account
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