Service Advantages

By upholding continuous innovation, innovative management, and integrity in service, the company maintains sustained, stable, and rapid growth, becoming a loyal and long-term partner to both new and existing customers.

 

 

 

 

Rush to the scene within 36 hours.

 

 

 

 

24-hour dedicated hotline service

 

 

 

 

Provide technical training to users.

 

 

 

 

After the warranty period, only the cost of parts will be charged.

 

 

 

 

Service is free during the warranty period.

 

 

 

The company has an after-sales service department and operates a 24-hour hotline to promptly address customer inquiries and provide technical support.

If on-site service is required, our technical staff will arrive at the site within 36 hours.

 

Company technicians arrive on site with the equipment to perform installation and commissioning, and provide technical training to users to enhance their troubleshooting capabilities.

To ensure the equipment operates normally, the company maintains a comprehensive inventory of spare parts, enabling users to carry out timely repairs and replacements.

 

Service is completely free during the warranty period (including parts replacement and repairs), except for damage caused by human error.

After the warranty period, equipment repair and maintenance will be charged at cost only. Furthermore, regardless of the form in which the right to use the equipment is transferred, the company undertakes to provide lifetime service.

 

 

 

 

 

Lifetime service commitment

 

The company commits to providing lifetime service.

 

 

 

Equipment maintenance and repair

 

To ensure the equipment’s normal operation, the company maintains a comprehensive inventory of spare parts, enabling users to carry out timely repairs and replacements.

 

 

 

Service Method

 

We offer tailored technical training courses to meet the diverse needs of our customers.

 

 

 

Pre-sales service

 

Assist clients with product selection, capacity planning, and factory layout.